He kept me apprised every step of the way and assisted whenever necessary to complete the various forms, disclosures etc. Always answered his phone and worked with my schedule, never felt pressured.
5 stars really isn’t enough to give it to him. I found Bruce through another agent I used to buy my house about 2 ½ years ago. I have to admit I was kind of hesitant to go with Bruce since I had not worked with him before, but given the recommendation and that I trusted my previous realtor, I thought ok let me give him a shot. I am very happy that I did, Bruce has been beyond AMAZING, during this stressful time of selling my home. He lives up in San Diego but was still willing to take on the sale of my home; even with my home being located in the Inland Empire. Bruce’s excellence is really solid and consistent. Following are the things that I think Bruce has consistently exceeded: 1. Expertise-we all know that the quickest way to know a person’s level of knowledge is by asking tons of questions (I didn’t do it on purpose. It’s just this process is scary and me being myself). I couldn’t recall the specific questions that I’ve asked Bruce but I was very impressed every time when I got the response from Bruce. His expertise and timely response makes him really reliable. 2. Timely communication – I am sure Bruce has many clients at hand but I was amazed by how he was still able to respond to my emails and phone calls and texts in a very timely manner. It’s not just about the deliver on time; it’s the accuracy of his response and the knowledge he has that really made this whole process smooth. 3. Care – This is where I really think Bruce went above and beyond. My closing date was pushed back, and had a personal issue that almost take all my proceeds (which mind you I would have pulled the plug if this was the case), Bruce assured me that this is all fixable and that he and his team would be here for me though every step...and they were. All issues were resolved and we were able to move forward and not lose any proceeds. Bruce has kept me informed through the whole process including up to the minute closing details. When I am ready to purchase a home next year, Bruce will definitely be my first choice! I would recommend Bruce to ANYONE who is looking for a realtor that is not only AMAZING, but honest and trustworthy as well. Thank you Bruce!
He helped me deal with one of the most ridiculous buyers of all time where I tried to cancel the deal many times due to frustration. Bruce took the lead, got everyone in line, made all parties satisfied, got the job done. All of my future business will go to Bruce. Hands down!
He was there for me thru all steps of the buying process from showing me examples to get use to the market and what to expect at my price point all the way through closing. He was NEVER pushy and felt that he was always looking for the best deal for me. There were even a few properties that I was initially into and he was the one to point out issues that I would not have taken into consideration. He was looking out for me and not just trying to close and move on. I will be referring Bruce to my friends and coworkers when they are ready to buy. 100% satisfied with the job that Bruce did helping me get into a great deal and making sure the process was completed due to the out of ordinary circumstances with the sellers. I will be keeping Bruce's number for my next real estate transaction. It was by chance that I found Bruce as an agent, but sure glad I did!